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About Signifyd

We empower fearless commerce:
Friction-free customer experience without
worry about fraud and consumer abuse

About Signifyd

We empower fearless commerce: Friction‑free customer experience without worry about fraud and consumer abuse

About Signifyd

Empowering fearless commerce

Signifyd provides an end‑to‑end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and customer abuse for retailers. Signifyd uses big data and machine learning to provide a 100% financial guarantee against fraud and chargebacks on approved orders. This effectively shifts the liability for fraud away from ecommerce merchants, allowing them to increase sales and open new markets while reducing risk.

Signifyd counts among its customers a number of companies on the Fortune 1000 and Internet Retailer Top 500 lists. Signifyd is headquartered in San Jose, CA, with locations in Denver, New York, Mexico City, Belfast, London and San Paulo.

Ecommerce accounts for 20% of total retail sales in 2022 and set to grow to 24% by 2026.
Signifyd saw Ecommerce grow by 5% YOY in H1 2023.
Fraud pressure rose by 38% YOY in H1 2023.
Consumer Abuse is up 58% YOY in H1 2023.


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What people are saying about us

company information

Thousands of online stores
protected. 100+ countries served.

For the first time, online retailers can receive a decision backed by a 100% financial guarantee against fraud and consumer abuse. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business without the fear of online retail fraud.


Company employees


Stores protected


Countries served


Guarantee against fraud


The history of Signifyd

Our story begins in a two‑desk coworking space in Palo Alto with co‑founders Mike and Raj, who left their jobs at PayPal with an idea about tracking fraudsters on social media. At first a scoring solution, guaranteed protection from fraud soon emerged as an excellent product‑market fit, and our growth spurt began. Our product stack grew too, adding products and features that protect retailers from all forms of chargebacks, including consumer abuse and payments optimization under SCA. Signifyd is currently backed by Premji Invest, Bain Capital Ventures, Menlo Ventures, American Express Ventures, IA Ventures, Allegis Cyber and Resolute Ventures.



Signifyd attracts people who believe challenges are best overcome by thinking differently and whose greatest satisfaction comes from helping customers succeed and achieve their dreams.


Knowledgeable, ambitious, action‑oriented and determined to build a business that helps our customers grow.

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Board Members & Observers
Board members & observers

Experienced, knowledgeable, innovative and ready to inspire ambitious teams to create enduring impact.

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Investors & Advisors
Investors & advisors

Insightful, experienced, future‑focused and dedicated to connecting with innovative leaders to fuel their success.

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Customer Advisory Board

Accomplished, seasoned, strategic and determined to solve the most pressing issues facing retailers today.

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What we believe

Our company values

Curious and hungry

Stay a lifelong learner
with a bias for action.
It’s always Day 1.


Be a pioneer and never give up. Creating something new is hard work.


Be aware, nimble
and adapt quickly.
Everything changes.

Design for scale

Build solutions to
scale and last.
We are here to stay.

Customer compassion

Empathize with your customers and solve their problems.
We exist to help them succeed.

Roll up your sleeves

Be helpful, humble, learn from everyone and have fun.
No one succeeds alone.


Media kits

Logo brand standards

Logo brand standards

We prefer you use the full logo with some breathing room.

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Brand Guidelines

Brand guidelines

We care for our brand.
Here is how you can too.

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Brand Guidelines

Headshots and bios

Our leaders: Interesting people with bright ideas.

Signifyd messaging
Product Screenshots

Product screenshots

Take a look at what we’ve been up to.

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Ecommerce Pulse data

Get actionable insights from the Signfyd Commerce Network.

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Signifyd Culture

Signifyd culture

Innovation is the mission. Culture is the glue.

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Hear from our employees

natalie signifyd employee

Signifyd has been a pleasure to work for since day 1. The culture at Signifyd is 2nd to none, the people around me on a daily basis are incredible. It is a fast paced environment but its always been exciting, innovative and agile — with the healthiest work-life balance I’ve ever had. Best decision I’ve ever made!


natalie signifyd employee

Signifyd is a great place to be a data scientist. I’ve really appreciated the supportive team and spirit of collective endeavour and exploration. There’s a great culture of open discussion and evaluation of new methods, proposals and competing priorities. Away from data science, the Belfast office has the best benefits of any company I’ve worked for, including lunches, lots of snacks and monthly socials.


Isabel Michell

It feels good to be part of a company that cares about customer happiness and adapts to become better every day — this thoughtfulness and intelligence extends through the entire company, from San Jose to New York to Belfast. Ecommerce is the way of the future, and with Signifyd, you’ll be integral in the success of some of the biggest names in the game.


Isabel Michell
Feature Payment Awards Aite Matrix Award Leader Summer 2022 Best Places to Work AI 100 CBINSIGHTS Cybersecurity 500 Technology Fast 500 2019 North America Forbes Fintech 2016 Award FROST & SULLIVAN 2019 Best Practices Award Gartner Cool Vendor 2017 Signifyd Company of the Year